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The intelligent, multi-channel, Customer Service platform.

Multi-channel: Web, Voice, Mobile

Intelligent: Workforce automation

Satisfaction: Great customer experiences

Always on: Serving your customers 24h x 7

V-Agent - Conversational Intelligent Chatbot

By 2020, customer experience will overtake price and product as the key brand differentiator. Chatbots are the disruptive technology that will change Customer Service forever.

V-Agent is the Intelligent, AI powered, multi-channel solution for the optimization and automation of next generation Customer Service.

V-Agent is always available, 24 hours per day, 7 days per week, on web, mobile, chat platforms (Facebook Messenger, Telegram, Kik), enteprise (Slack), SMS, Email and Social Network (Facebook, Twitter).

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The V-Voice virtual agent makes it possible to optimize and / or automate interaction with users and customers on the voice channel.

V-Voice allows you to reduce operating costs, offer services 24h/24h and increase customer satisfaction.

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Support Ticket System

The Ticket Support System allows you to efficiently support users and customers, in a structured way.

Support Ticket System is fully integrated with V-Voice, and it also supports social network like Twitter and Facebook.

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Customer Portal - Always On Intelligent Support

Guarantee Professional 24/7/365 Support.

Give to your users and customers the answers to their needs. Always and everywhere.

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Other Features

Live Support Chat

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IP Messaging

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Connect and integrate DataKnowl with your applications, create new opportunities to optimize your business.

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Serving more than 800.000 end-users

Become Partner

  • Dedicated Partner Program
  • Dedicated Partner Support
  • Technology Preview
  • White-Label Integration
  • Reselling

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