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Chat Platforms

DataKnowl Chat Platforms

Delivering fast and effective support

Chat applications are becoming comprehensive messaging platforms.

Millions of users that may interact with your company, without having to install other applications, directly from their preferred platform.

Telegram, Facebook Messenger, WeChat among others will simply change how customers interact with companies.

DataKnowl is designed to support this new flow, starting from fully integrated Support Ticket System, to self-service thanks to V-Agent.

Benefits

  • Web based customer support platform
  • No software to install and update
  • Fully integrated with V-Agents, V-Voice and Live Chat
  • Multiple inboxes
  • Improves customer satisfaction
  • Reduce customer support costs
  • Simple to use, no training needed
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DataKnowl is the unified platform for customer service optimization and automation

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