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Support Ticket System

DataKnowl Care provides a simple, yet powerful, support ticket system, which can be used by support staff immediately. In addition, it is fully integrated with other tools.

Delivering fast and effective support

Benefits

  • Web based customer support platform
  • No software to install and update
  • Fully integrated with V-Agents, V-Voice and Live Chat
  • Multiple inboxes
  • Improves customer satisfaction
  • Reduce customer support costs
  • Simple to use, no training needed

Pricing

Starter Professional Business Enterprise

$ 8

monthly

$ 25

monthly

$ 49

monthly

$ 99

monthly
Paying Annually Saving -10% Saving -10% Saving -10% Saving -10%
Team up to 5 Agents up to 10 Agents Unlimited Agents Unlimited Agents
Tickets Unlimited Unlimited Unlimited Unlimited
Inbox 1 3 Unlimited Unlimited
Email Yes Yes Yes Yes
Social Network No Yes Yes Yes
Analytics Yes Yes Yes Yes
+ Default Metrics Yes Yes Yes Yes
+ Custom Metrics No No Yes - 10 metrics Yes - 30 metrics
Help Center Yes - Starter Yes - Business Yes - Professional Yes - Enterprise
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DataKnowl is the unified platform for customer service optimization and automation

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