Take your business to the next level with DataKnowl's phone numbers and IVR solutions
A phone number with IVR is a powerful tool
for a large business that has many employees, to direct calls to the the proper
or individual, without the expense of 24-hour coverage of human telephone
receptionists. But a dedicated phone number with an IVR plays a
crucial role even
in a startup, with just one employee.
A personal mobile phone is
often seen as a sign of a startup that's just taking off, and this might send out
the wrong signals to customers.
A dedicated phone number with IVR looks much more
professional, provides a warm welcome, and also helps build the company's
Perhaps at the beginning, the different departments (Sales,
Accounting, Customer Service, …) extension numbers can be directed to the same individual,
but later, those different extension numbers can be reassigned to go to independent
ones without having to change the front-facing part of
phone number with IVR (Interactive Voice Response) will help your company:
a professional image, thanks to warm welcome and call routing based on real need
and to the right person.
Maintain a Single Point of Contact (SPOC).
Customers have one number to call, without the nightmare of multiple phone numbers
difficult to know which of these numbers to call, and even worse, mixing
business and personal numbers (for example to provide 24h support).
all calls, including answered calls, routed calls missed and so on. You will have
your phone point of contact always
Easily extend the IVR,
add new routing options, change destination numbers, and lets evolve your system in
a transparent way without
impacting your customers. You are free to grow as you scale.
money, with one system that have all your phone needs under control. No need of
human receptionist with huge save on this expense.
Build a complete Customer
Service Platform with an IVR and dedicated phone numbers.
Even if you don't need
the other features, they will be available when you need them, without changing or
extending your system.
With DataKnowl Contact you can
have a dedicated phone number with IVR with next to no effort and at an exceptional
If you do not have a DataKnowl account, you can create it in
a few minutes, by following the guide Create a DataKnowl Account .
After creating your account, all
you need to do is complete the configuration of DataKnowl Contact.
the DataKnowl Contact setup has been successfully completed, you need to get a phone
by choosing the region and other necessary details. A phone number will
be available as soon as possible.
A few more steps to complete the configuration
and your IVR will be ready to ease your customer support headaches, wow your customers
and build your business!