The SMS channel is an excellent tool to reach your customers wherever they are.
Thanks to this powerful communication channel you can build and strengthen your brand,
better manage conversations with your customers and construct solid relationships,
provide assistance and support in an omnichannel perspective by sending SMS,
for example, for important notifications, confirmations of orders, and appointment
DataKnowl supports bidirectional SMS in many countries of the world, allowing companies
have numbers dedicated for receiving requests from their customers via SMS and also
replying on the same channel.
Why use the SMS channel?
The SMS channel is a valid communication and support tool,
thanks to its asynchronous and textual nature.