DataKnowl easily connects your business with your customers on all channels


Phone


The phone is still one of the most effective, easiest, and fastest ways to communicate with your company.

Because of its simplicity, people of any age can use our telephone voice services.

DataKnowl Contacts offers full support for the telephone channel.

Whatever the size of your business, thanks to DataKnowl Contact, professional tools are available to accommodate and manage customer requests on the voice channel.

For example, easily create IVR (interactive voice response) menus for forwarding calls to different offices or collaborators.
For larger companies, DataKnowl Contact facilitates creating complex contact centers, overseeing one or more high-capacity toll-free numbers (with thousands of simultaneous calls), and managing requests in teams that may even be geographically distributed.
Thanks to browser response and SIP protocol support, creating your own internal contact center is now very easy and inexpensive.

DataKnowl Contact is the perfect solution for your needs.

Because of V-Agent and V-Voice, it is also possible to offer advanced self-service telephone services, integrated with DataKnowl Contact, or as a stand-alone solution.

Combine human support with self-service based on artificial intelligence to deliver the exact service required.

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