Speak Your Customer's Language: V-Agent Introduces Multilingual Text-to-Speech
Introducing Multilingual Support for V-Agent's
Greetings to our valued DataKnowl community!
We are thrilled to bring you the latest update on our V-Agent - your intelligent,
AI-powered omnichannel solution.
At DataKnowl, we are
continuously seeking new ways to enhance your customer service and engagement automation
experience. We understand the importance
of seamless communication and how vital
it is in today's globalized world. It is with this in mind that we are pleased to
announce a major update - Multilingual
Text-to-Speech support on V-Agent!
V-Agent, now Polyglot!
Our innovative V-Agent has already
been assisting your customers 24/7, across multiple channels including phone, web,
mobile, and messaging platforms. Today, we're
taking this one step further. V-Agent's
Text-to-Speech feature now supports a broader range of languages, including German
(de-DE), American English (en-US), British
English (en-GB), Spanish
(es-ES), and Italian (it-IT).
The new multilingual text-to-speech
support will be especially useful for IVR systems when used on the phone
channel. This update empowers V-Agent to serve your
customers more effectively
and in their preferred language, all the while ensuring a more personalized
and satisfying experience.
Breaking Language Barriers
queues, extenuating waits, missed calls, or lost emails often create a perception
of lack of attention to customer needs. With our latest update, V-Agent can now ensure
consistent, uninterrupted, and dedicated service across a more diverse customer base.
breaking language barriers, we aim to improve the communication between
your organization and customers, and simultaneously optimize the management of
interactions on multiple channels. Our AI-based virtual agent adapts to the
languages we have added, enabling your business to expand its reach and deliver superior
customer service on a global scale.
Always Here, Always Assisting
DataKnowl, we are committed to providing an all-in-one intelligent CRM and Customer
Service platform that not only accommodates your customers in a professional
but also always provides the desired service. This update is a step forward in that
direction, broadening the horizons of your customer service capabilities and
your customers are always assisted, regardless of the language they speak.
tuned for more updates and advancements as we continue to improve our platform and
make it the best solution for all your customer service and engagement automation
With DataKnowl's V-Agent, the world becomes a little smaller and
a lot friendlier.