Speak Your Customer's Language: V-Agent Introduces Multilingual Text-to-Speech

Published 07/24/2023

Introducing Multilingual Support for V-Agent's Text-to-Speech Feature

Greetings to our valued DataKnowl community! We are thrilled to bring you the latest update on our V-Agent - your intelligent, conversational, AI-powered omnichannel solution.

At DataKnowl, we are continuously seeking new ways to enhance your customer service and engagement automation experience. We understand the importance of seamless communication and how vital it is in today's globalized world. It is with this in mind that we are pleased to announce a major update - Multilingual Text-to-Speech support on V-Agent!

V-Agent, now Polyglot!

Our innovative V-Agent has already been assisting your customers 24/7, across multiple channels including phone, web, mobile, and messaging platforms. Today, we're taking this one step further. V-Agent's Text-to-Speech feature now supports a broader range of languages, including German (de-DE), American English (en-US), British English (en-GB), Spanish (es-ES), and Italian (it-IT).

The new multilingual text-to-speech support will be especially useful for IVR systems when used on the phone channel. This update empowers V-Agent to serve your customers more effectively and in their preferred language, all the while ensuring a more personalized and satisfying experience.

Breaking Language Barriers

Endless queues, extenuating waits, missed calls, or lost emails often create a perception of lack of attention to customer needs. With our latest update, V-Agent can now ensure consistent, uninterrupted, and dedicated service across a more diverse customer base.

By breaking language barriers, we aim to improve the communication between your organization and customers, and simultaneously optimize the management of interactions on multiple channels. Our AI-based virtual agent adapts to the languages we have added, enabling your business to expand its reach and deliver superior customer service on a global scale.

Always Here, Always Assisting

At DataKnowl, we are committed to providing an all-in-one intelligent CRM and Customer Service platform that not only accommodates your customers in a professional manner but also always provides the desired service. This update is a step forward in that direction, broadening the horizons of your customer service capabilities and ensuring your customers are always assisted, regardless of the language they speak.

Stay tuned for more updates and advancements as we continue to improve our platform and make it the best solution for all your customer service and engagement automation needs.

With DataKnowl's V-Agent, the world becomes a little smaller and a lot friendlier.
Happy engaging!

Tags: V-Agent, Multilingual Text-to-Speech, Multilingual Support, Customer Service, Customer Support, Engagement, Virtual Agent, Virtual Assistant, AI

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