DataKnowl channels are the backbone for the delivery of all our services, both the
human based services,
through DataKnowl Contact, and the AI-based services, like V-Agent and V-Voice.
You can combine services on the same channel, to better fit with your needs.
DataKnowl adapts to your requirements.
Do you want to provide human support on one channel, and self-service on others? No
Do you want to provide human support for some requests, while proving self-service
for others on all channels?
That isn't a problem either! With DataKnow you're free to build the perfect configuration.
for your needs.
And not just that! Do you want to integrate other software, that you use, to DataKnowl
services, or only
leverage DataKnowl channels, to provide a communication backbone to the software that
you already use ?
DataKnowl channels are the perfect solutions for that!