Solutions
DataKnowl makes it possible to structure and deliver a large number of innovative services, building solutions for your customers by combining the offered products.Enhanced Toll Free Number
Combining the V-Voice features with the Smart800 connector, is it possible
to build a turn-key customer service that combines the benefits of the toll free
with the dynamism of the V-Voice platform.
Contact Center
With DataKnowl becomes easy and economical to build a multi-channel Contact Center
for all your customer needs. Thanks to V-Voice and Voice Apps you can deal with voice
requests, while the V-Agents provide the assistance via the Web, together with the
Live Chat.
Call Center
By combining the (free) CRM features with voice services you can realize a complete
call-center in a short time and at minimal cost. No hardware to purchase, just get
the connectivity and one or more PCs to be ready to go.
