WorkSpace
DataKnowl WorkSpace combines a full-features Cloud Phone System,
an omni-channel, scalable Cloud Contact Center (Interaction Center), and a simple
and easy to use Support Ticket System.
Everything in one place. Engage with
customers like never before, on any supported channel (phone, sms, email, whatsapp,
...).
V-Voice
V-Voice is the evolution of IVR, a conversational agent for the voice channel,
that can help your human agents and provide your customers with a superlative
self-service. The V-Voice virtual agent makes it possible to optimize and / or
automate interaction with users and customers on the voice channel.
V-Voice allows you to reduce operating costs, offer services 24/7 and increase
customer satisfaction.
V-Agent
An intelligent, conversational, AI-powered, omnichannel solution for the automation
of next generation Customer Service,
V-Agents are chatbots always available 24 hours a day, 7 days a week on phone, web,
mobile and messaging platforms,
ensuring that your customers are always assisted.
Optimize human agents workloads, automatically manage customers' requests.
V-Agent represents a workforce that is always available at very competitive costs.